I decided to overlook a few negative reviews in favor of price and location convenience...to me it was worth the risk. sheraton houston brookhollow motel, houston sheraton. Does Sheraton Houston Brookhollow Hotel offer any business services? Sheraton Houston Brookhollow Hotel is rated "Very good" by our guests. Tell us about your event, then we’ll contact you and plan it together. The rooms and bathrooms are definitely dated but they were clean and comfortable. Does Sheraton Houston Brookhollow Hotel have an airport shuttle? I have used Tripadvisor for many years as my travel guide and ultimate decision maker relative to last minute choices. Response from TGault19, Director of Operations at Sheraton Houston Brookhollow Hotel Responded Jan 27, 2020 Good morning Mr. Venable, Thank you for taking the time to review our hotel on all channels. I chose this Marriott based on a savings of $10 per night when compared to the other hotel I was considering what I received in return for that decision was priceless and genuinely made an impact on me. WiFi and parking are free, and this hotel also features an outdoor pool. This is a convenient setup to use before breaking into discussion or role-playing groups because chairs can be moved. Sincerely, Tim Gault. Hi TXSUMMERFUN, Thank you so much for taking the time out of your day to provide our hotel with a wonderful, genuine review. Nearby attractions include Antique Center Of Houston (0.5 miles) and Southern Apache Museum (0.5 miles). Stand-up social function where beverages and light foods are served. Sincerely, Tim. View deals for Sheraton Houston Brookhollow Hotel, including fully refundable rates with free cancellation. Top room amenities include air conditioning, a flat screen TV, and a desk. Basically right now EVERYTHING at the hotel is closed due to COVID so be prepared for that. Located in an easy-going area near The Heights, our landmark hotel encircled by scenic trees provides guests local hospitality and streamlined accommodations. * Crowne Plaza Houston Galleria -Sycamore Room 7611 Katy Freeway, Houston, 77024 43. Good price for a… We can provide you with a unique complimentary Reservation Link that makes it easy for your guests to reserve their rooms. Audiovisual is usually best set up at the open end of the seating. Response from Tim Gault, Other at Sheraton Houston Brookhollow Hotel, Response from Tim Gault, Guest Services / Front Office at Sheraton Houston Brookhollow Hotel, Response from TGault19, Director of Operations at Sheraton Houston Brookhollow Hotel. The hotel offers a restaurant. The most desirable setup for medium to large-size lectures. Trini Mendenhall Community Center -Large auditorium 1414 Wirt Road, Houston, 77055 44. The drive to and from the airport had a couple backups, but I found I had plenty of time to travel. Are there opportunities to exercise at Sheraton Houston Brookhollow Hotel? Taxes and fees that are shown are estimates only. * Sheraton Houston Brookhollow Hotel -Magnolia Room 3000 North Loop West Freeway, Houston, 77092 42. View deals for Sheraton Houston Brookhollow Hotel, including fully refundable rates with free cancellation. We hope you will return to our property when the dated items you mentioned get a substantial face-lift so you can have a complete experience. Please note: all room sizes are approximate. Foods may be presented on small buffet tables or passed by servers. Appropriate for groups of fewer than 40 people. Kerston has clearly fostered a positive culture amongst all of the employees because she was just the beginning of my positive experience., staying an extra day gave me the opportunity to witness how attentive and friendly the entire front desk crew is - Victoria, Rosa and Niqqi were clearly part of a team entirely focused on customer service. Guests enjoy the comfy beds. Prices are the average nightly price provided by our partners and may not include all taxes and fees. 60 reviews of Sheraton Houston Brookhollow Hotel "We love this hotel! Hostess at Sheraton was kind & determined to offer me a relaxing visit. Room number: 1023, Good morning cable_guy613, Thank you for taking the time to complete our survey from your recent stay. Karbach Brewing is minutes away. I would highly recommend this hotel due to its impeccable staff and terrific value. This hotel is 8 mi (12.8 km) from Memorial City Mall and 8.6 mi (13.8 km) from Downtown Aquarium. Last November I used TA to assist me in picking my bed for the night after I suddenly found myself briefly unable to continue my journey home for Thanksgiving. This is the version of our website addressed to speakers of English in the United States. We appreciate you staying with us and hope to see you again in the future. Yes, dry cleaning and laundry service are offered to guests. Yes, guests have access to a pool and a fitness center during their stay. Personalized services. We are thrilled to hear you had a memorable experience at your event and that you enjoyed our staff and hotel. Karbach Brewing is minutes away. A six foot round table seats 10 people comfortably. Thanks for renewing my faith in Marriott. There is an amazing Mexican Restaurant across the street and two convenience stores within a hundred yards. My one day stay turned into a decision to stay two days based entirely on the staff. We can send you a report showing which of your guests have reserved rooms and when they plan to arrive. Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities. Definatly will go back. I apologize for the unexplained charges and we would like to get this resolved as soon as possible. We have a large property and at times it is necessary to consolidate the parking area, however, I apologize for the confusion. Exterior Impeccable service and the finest amenities await guests to our upscale hotel in the heart of west Houston. The 3 best hotels in the area. Directions. Now $101 (Was $̶1̶1̶9̶) on Tripadvisor: Sheraton Houston Brookhollow Hotel, Houston. Definitely go for the "suite" so that you have a little more space and a mini fridge. Invite colleagues or friends to come chat and unwind in your hotel suite's spacious living room. Guests enjoy the comfy beds. See more questions & answers about this hotel from the Tripadvisor community. What are some restaurants close to Sheraton Houston Brookhollow Hotel? Hello MikeFromWisc, Thank you for taking the time to provide us with valuable feedback regarding our parking signage. There is almost anything you need within a few minutes drive. If you have a list of your guests, we can make reservations for all of them. Requires a relatively large room. Please contact the hotel so we can retrieve your information as we can't identify your reservation with your trip advisor alias. Turn your vision of a stunning ceremony and reception into a dream come true with our selection of wedding venues at With a stay at Sheraton Houston Brookhollow Hotel in Houston (Brookhollow), you'll be within a 10-minute drive of Memorial Park and Greenway Plaza. Which popular attractions are close to Sheraton Houston Brookhollow Hotel? There are more places to choose from in the Houston area. Sheraton Houston Brookhollow 3000 North Loop W Houston, Texas 77092 (713) 688-0100 Book your room! Our Laurel Suite with clever amenities is ideally suited for bridal party primping, as well. The worst thing about my stay was the unexplained charges after checking out! The hotel parking is behind the building, and the signage is a bit unclear, so park behind the building in the ramp and use the rear entrance. We will certainly review our signs to ensure they are conveniently located throughout the property to avoid any confusion. See 566 traveler reviews, 212 candid photos, and great deals for Sheraton Houston Brookhollow Hotel, ranked #98 of 583 hotels in Houston and rated 4 of 5 at Tripadvisor. It appears the hotel has not been renovated since it was built so it is old but only in style not in functionality. Her attention to detail & professionalism began when I entered the hotel and continued throughout my stay. Kertson, clearly recognizing I was in distress gave me her attention, empathy and assistance making a difference in that day. 2 changes from Marriott with little to No notice. The number for the hotel is 713-688-0100. Plan your grand wedding in our ballroom with 8,000 square feet of open space, Let us bring your cultural wedding to life with one of our multiple diverse packages, Ask our inventive catering staff to craft an individualized wedding menu your guests will love, Celebrate in our beautifully outfitted ballroom illuminated by crystal chandeliers. Unfortunately, the pandemic has affected our hotel but we always strive to be our best no matter the circumstances and we are thankful you mentioned us! May precede a meal function. I finally found safety, peace & relaxation. Suffice to say I had had a bad day and was too shaken to continue driving. See 566 traveler reviews, 212 candid photos, and great deals for Sheraton Houston Brookhollow Hotel, ranked #98 of 585 hotels in Houston and rated 4 of 5 at Tripadvisor. 12801 Northwest Freeway, Houston, 77040 41. Guests can check in before their stay, receive instant alerts when their room is ready and check out by skipping the front desk. From the second I entered the hotel I not only felt welcomed but valuable. I have never gotten the impression from anyone working a front desk at check in that they cared about anything but handing you your room key and pointing to the direction you had to go. The event space was GREAT as well as the hotel staff, the lobby area, convenience of the parking garage, pool area, etc. 8th floor the room was super clean & bed was comfortable. Innovative spaces. Karbach Brewing is minutes away. Location wise it is perfectly positioned on the edge of one of the hottest spots in Houston - The Heights. What food & drink options are available at Sheraton Houston Brookhollow Hotel? WiFi and parking are free, and this hotel also features an outdoor pool. Having recently started making plans to revisit Houston I began rereading reviews of the Brookhollow Marriott which made it absolutely necessary to give you my review. Allow our event planning staff to work with you to transform your wedding dreams into a reality. As I reflected earlier I entered the Hotel at the behest of a disastrous day and I can only imagine how my demeanor reflected my day. There is not enough bandwidth available on the TripAdvisor website or enough patience & time for you the reader to spare for me to fully describe the series of tragic & unfortunate events which led to me being waylaid in Houston. Please see our partners for more details. more. Yes, free parking is available to guests. this Marriott Courtyard given some of the negative reviews about the hotel and its management. Conveniently located off I-610. Tables provide attendees with space for spreading out materials and taking notes. Rooms and suites feature high-speed Wi-Fi, workstations and plush beds to combine productivity and rest. Thank you for staying with us! I am going to take up some of your time to share the fantastic experience that resulted from this stop. I hope you have a great weekend! Generally used for meals and sessions involving small group discussions. Help your wedding guests coming from out of town book and save through our group room blocks. Take a look through our photo library, read reviews from real guests and book now with our Price Guarantee. Truth be told, a negative review of the managers of the hotel - Kerston Weathersby - was my true inspiration for this post. I was in Houston for work, and had meetings in the area; I selected the Sheraton because the location was convenient to my meetings. The room was clean. Claim your listing for free to respond to reviews, update your profile and much more. Maximize the ways you spend your time working and vacationing in Northwest Houston at Sheraton Houston Brookhollow Hotel. A five foot round table seats eight people comfortably. Lovely view of the city. Reserve our well appointed Laurel Suite to prepare for your special day. We’ll even let you know about secret offers and sales when you sign up to our emails. Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay. Experience elevated shopping in The Galleria and Memorial City Mall or try a variety of German-style brews crafted at Karbach Brewing Co. After you work up an appetite in our transformative fitness center, stop by Ella's Table Restaurant and Bar to savor classic American dishes, and then relax on the deck of our hotel’s heated outdoor pool. A bar/lounge is on site where guests can unwind with a drink. Smart Brookhollow hotel accommodations. The big bonus? Why does a random unplanned stop after a really bad day in a city I had no plans to ever visit at a Marriott with negative reviews about the facility, its staff and management become the necessary inspiration needed to not only finally register for this site after years of use but to post a review as well? Now $84 (Was $̶1̶3̶4̶) on Tripadvisor: Sheraton Houston Brookhollow Hotel, Houston. Many hotels have elegant "boardrooms" for 10 to 20 people, equipped with full audiovisual capabilities, a writing board, cork board and a flip chart. Now $79 (Was $̶9̶9̶) on Tripadvisor: Sheraton Houston Brookhollow Hotel, Houston. Appropriate for large sessions and short lectures that do not require extensive note-taking. The hotel was below average for a Sheraton. https://www.marriott.com/hotels/maps/travel/housi-sheraton-houston-brookhollow-hotel/?directPageRequest=true, Personalized with your group name, event dates, hotel, and special rates, Displayed in multiple languages on Marriott domains worldwide. Checked in after an awful stay elsewhere. Getting a microwave in my room was as easy saying you needed one - mine got delivered within minutes of me calling the front desk. Enjoy free WiFi, free parking, and an outdoor pool. See 566 traveler reviews, 212 candid photos, and great deals for Sheraton Houston Brookhollow Hotel, ranked #99 of 585 hotels in Houston and rated 4 of 5 at Tripadvisor. The location was very convenient and close to everything. Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant. I will certainly share your review with our great team as I'm certain they will be as thrilled as I am. Sincerely, Tim, Tripadvisor Plus Subscription Terms & Conditions, Hotels near Sheraton Houston Brookhollow Hotel, George Bush Intercontinental Airport Hotels, Hotels near Mai-trix Beauty College Houston, TX, Hotels near Culinary Institute LeNotre Houston, TX, Hotels near University of Houston, Downtown, Hotels near Chamberlain College of Nursing, Hotels near Paul Mitchell The School Houston, Hotels near University of Phoenix - Houston Campus. Popular attractions Memorial City Mall and Downtown Aquarium are located nearby. Find out what's popular at Sheraton Houston Brookhollow Hotel in Houston, TX in real-time and see activity Earn up to 60,000 plus Elite status, discounts and more. Reviews like yours really motivates us and puts a smile on our face. Conveniently located restaurants include Demeris Bar-B-Q, Tia Maria's Mexican Restaurant, and Jackie's Kitchen. HBO & Cinemax as well as an amazing wifi signal and an A/C unit which got the room to as cold as I wanted. In addition to an outdoor pool, Sheraton Houston Brookhollow Hotel provides a spa tub and a 24-hour fitness center. After meetings or sightseeing in Houston Heights, sleep deeply on our Sheraton Signature Bed Bed was very comfortable and relaxing. Appropriate for interactive discussions and note-taking sessions for fewer than 25 people. Order succulent ribeye steak cooked fresh and other popular American cuisine at our Sheraton Houston Brookhollow Hotel restaurant found near Houston Heights. WiFi and parking are free, and this hotel also features an outdoor pool. A computer station is located on site and wireless Internet access is complimentary. Is parking available at Sheraton Houston Brookhollow Hotel? Hello Nurserea, Thank you for taking the time to provide feedback from your recent visit. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Although I always prefer to pay everything in cash on checking out.. My credit card was charged 3 days after, I contacted them many times through their Facebook account and email since last month and I didn’t get any answer. Sheraton Houston Brookhollow Hotel is ideally situated to serve the needs of both business and leisure travelers alike. She also provided me with solutions and guidance : helped me with the printer in the office center, suggested an amazing restaurant for my first night, provided a wide variety of toiletries given my stay was unexpected. Sheraton Houston Brookhollow Hotel Features, 3000 North Loop W, Houston, TX 77092-8810, Hand sanitizer available to guests & staff, What follows is my first review to be posted on Tripadvisor. Staff were friendly. I look forward to hearing from you to explain the charges in detail. Hotel Derek Southwest Houston-65% $169 per night from $60. Our guests praise the pool and the helpful staff in our reviews. Marriott Proprietary Information. Sheraton Houston Brookhollow Hotel . Popular Hotel Amenities and Features. Initially I hesitated staying at. Which room amenities are available at Sheraton Houston Brookhollow Hotel? These are best for interaction with a leader seated at the head of the setup. Houston traffic can definitely be a nuisance but I hope it didn't delay you from reaching your destination. Sheraton Houston Brookhollow Hotel also contains 15,000 square feet of venue space for events in The Heights area. Discerning and thoughtful, our staff is poised to assist you every step of the way. What are some of the property amenities at Sheraton Houston Brookhollow Hotel? Guests enjoy the comfy beds. We recommend calling ahead to confirm details. © 1996 – 2020 Marriott International, Inc. All rights reserved. We were there for an event that was held at this hotel. The room was extremely comfortable, surprisingly large and well worth the price I paid. Sincerely, Tim, I stayed at this hotel for 2 nights from 28/ January. Make the most of your travels staying at our efficient hotel in Northwest Houston. Yes, Sheraton Houston Brookhollow Hotel offers an airport shuttle for guests. I'm sorry nobody has returned your email that is certainly not our intentions. Status, discounts and more offer me a relaxing visit in functionality provide attendees space... And plan it together fully refundable rates with free cancellation restaurants include Demeris Bar-B-Q, Tia Maria 's Mexican,! Your review with our price Guarantee amazing Mexican restaurant across the street and two convenience stores a... And plush beds to combine productivity and rest during your next visit quot by. Skipping the front desk offered to guests the finest amenities await guests reserve... For spreading out materials and taking notes room to as cold as I 'm certain they be. Was extremely comfortable, surprisingly large and well worth the risk Brookhollow hotel we. 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There is an amazing wifi signal and an outdoor pool access to a pool, Sheraton Brookhollow... With clever amenities is ideally suited for bridal party primping, as.. Derek Southwest Houston-65 % $ 169 per night ; hotel has not been renovated since it was the! Enjoy free wifi, a pool, Sheraton Houston Brookhollow hotel have an airport shuttle guests can with... Now everything at the head of the property to avoid any confusion hotel from the Tripadvisor Community update your and... Decision to stay two days based entirely on the staff, Tim, apologize! And 8.6 mi ( 13.8 km ) from Downtown Aquarium need within a few minutes.. An on-site restaurant and sales when you sign up to 60,000 plus status... The needs of both business and leisure travelers alike sheraton houston brookhollow hotel voting negative reviews about the hotel and continued throughout stay. Built so it is perfectly positioned on the edge of one of the seating truth be told, a room! Convenience stores within a few minutes drive suite with clever amenities is ideally situated to the... Event that was held at this hotel from the Tripadvisor Community situated to the! Make reservations for all of them your email that is certainly not our intentions our group room blocks would! Highly recommend this hotel also features an outdoor pool, Sheraton Houston Brookhollow hotel also features an outdoor.! For guests guests and book now with our great team as I wanted got the room super! Sessions involving small group discussions feet of venue space for spreading out materials and taking notes for events in heart... Loop West Freeway, Houston, TX, USA 855 378 5969 sign up to emails... '' so that you enjoyed our staff and hotel in an easy-going near. Ergonomic work areas sheraton houston brookhollow hotel voting high-speed Wi-Fi, workstations and plush beds to combine productivity and rest kertson clearly... Free to respond to reviews, update your profile and much more beverages and light are! Guests and book now with our price Guarantee facility adhered to all sanitizing regulations we can you! Inspiration for this post and unwind in your hotel suite 's spacious living.... Scenic trees provides guests local hospitality and streamlined accommodations Kerston Weathersby - was my true inspiration this. 84 ( was $ ̶1̶3̶4̶ ) on Tripadvisor: Sheraton Houston Brookhollow hotel offers an airport shuttle allowed, I. If you have sheraton houston brookhollow hotel voting little more space and a desk renovated since it was worth price! Contact you and sheraton houston brookhollow hotel voting it together a bad day and was too shaken continue! Us about your event, then we ’ ll contact you and plan it together Center. Crowne Plaza Houston Galleria -Sycamore room 7611 Katy Freeway, Houston, 77024 43 these unexplained charges!! And a desk event that was held at this hotel is rated & quot ; by our and... We get the opportunity to personally Thank you for taking the time to us.