I got the print but nothing to actually hang the print on..Numerous calls to customer service and emails later, I have no resolution (how hard can it be to just ship the plexi glass frame??). Nothing was stated that shipping would be delayed due to COVID when I placed my order. It's now 12/18 and the estimated delivery date on my cards keeps getting pushed back. This year, two dozen people wrote me to … I will be writing a horrible review on every review website I can find in an effort to make sure you don't treat any other bride's (or anyone else in general) the way you have treated me. Will definitely do business with them again if I ever get a chance! Minted, your customer service and company as a whole should be absolutely ashamed of yourselves. Originally my order, which we paid for expedited shipping on, was scheduled for 12/17 delivery. I asked for a supervisor and the supervisor was busy and needed to call me back. Oh. Now it's 7 days, one week after making me miss my deadline for mailing out my wedding invitations. We received them very quickly. Filter by: ... REVISED REVIEW: My initial review explained how the baby shower invitations I ordered were not received in a timely manner and that Minted reimbursed me for the extra shipping costs I paid for but offered no other compensation for the extreme delay. So upsetting. Independent artist communities provide a vast choice of handmade goods. Next year I am sending digital cards. Editors note: Advertisers are not responsible for the contents of this site including any editorials or reviews that may appear on this site. But a 6-week order process, and the lack of reliability on the part of Minted, make it unlikely I will patronize this business in the future. They sent me proofs of my invitations, inserts, and wedding programs. How many stars would you give Minted? This post is my review of Minted.com. Minted offers industry-leading wedding stationery designs, from wedding invitations to save the date cards, sourced from a global community of independent designers. Browse Invitations prices, photos and 1955 reviews, with a rating of 4.5 out of 5. Minted Data Breach Reviews – Minted Wedding Website Is Scam or legit Website? There has been no apology, no updates, just when I check online do I see that the order is delayed. Quick turn around too! I can't say enough good things about Minted. Cost: Free; The … One can Google a better deal. This is my third review and I am totally disgusted with them. The def will take advantage of it. Consumers complaining about Minted most frequently mention customer service, christmas cards and wedding invitations problems. I ordered a print for my Mother in-law and it has been over a month. Consumers complaining about Minted most frequently mention customer service, christmas cards and wedding invitations problems. Minted Photo Cards review: Customer service . I used minted.com for my wedding invitations and loved it! Only problem was the technical error of not being able to pay with Paypal. We have used them for the past 5 years. I was trying to do that but couldn't get an answer or find out. Initial Minted complaints should be directed to their team directly. They were quick to make any adjustments or design requests. Now they won't even answer my emails, and I've given up trying to reach them by phone. However, this year, I am beyond disappointed with the level of service (or lack thereof) I have received with my annual holiday card order. My daughter had ordered her wedding invitations from Minted and chose not to order the RSVP cards thinking we might create our own! Minted sells unique thank you note cards, address labels, wedding invitations, and much more! Contact Minted in San Francisco on WeddingWire. I searched for an art print on Minted for a specific space; found so many wonderful pieces that it was difficult to narrow it down! Came much faster than the website said they would. All content is posted anonymously by employees working at Minted. Almost 200.00 later and I just checked the process of the design. Cost approaching $300. This bites. It’s disappointing to receive such results when we expected better. See BBB rating, reviews, complaints, request a quote & more. 1,165 people have already reviewed Minted. I was told by friends that minted was a… I was told by friends that minted was a very good place to get Christmas cards done, My experience was so completely the opposite! It took me one day and many emails via different ways to finally manage to get someone to help me to that, as no one was answering. www.minted.com. Write a review Write a review Reviews 993 Write a review. Today is 12/21 and they still haven't arrived 4 days before Christmas. Review your proof. Only after I paid $130, did I receive an email saying that it would be delayed. They haven't shipped yet. Reading so many reviews, it’s inaccurate to say this product will kill Quicken because there is nothing to compare. I've been a loyal customer for several years averaging $500-600 per order. I ordered and received my piece promptly. Then it got moved to 12/18. Proof-checking as standard; Live chat, phone and email; Minted got our cards to us decently fast. They turned out AMAZING! | Read 21-40 Reviews out of 1,165 I asked them to simply change the frame and send it out, they refused and said I had to reorder. Top Consumer Reviews may earn money when you click on a link. Minted is a company that we've ordered various lifetime milestone cards from. I tried emailing them- no response, I am on hold now, and it seems like they are not even staffed. Easily manage your address book and contacts year-round, and get FREE envelope addressing on Minted card and envelope orders. Good paper and envelope quality; Expensive-feeling printing; Good color accuracy; Our in-house experts were impressed by Minted's … If it's going to take Minted 2 weeks + to print and ship out Christmas cards, then they need to make that known up front instead of AFTER you've placed a $200+ order. They did a great job editing my invitations after they had arrived with my fiancé’s surname missing due to a … I reached out to them multiple times and the customer service representatives are useless and keeps giving me excuses. Never came! So all fine at the end! I was really hoping for something joyful this year and feel stupid for trusting Minted. 2020 Wedding Website Reviews. I ordered our holiday cards late from Minted this year after shopping around- I thought I might save some money and also get our envelopes pre-printed. If you want your holiday cards in time don't use them. Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. I have ordered cards from Minted every year for the past 4 years. We ordered stationary for in the new year and the addresses on the envelopes were visibly crooked which we thought was extremely unprofessional and not expected. I loved how … I placed an order for 85 holiday cards 11/27/20. I would say no, not possible. I ordered my Christmas cards on December 2nd and paid for rush shipping (2-3 days). I was sent an email notifying me that my name, phone number, password, and home address had been leaked from their system. I'm beyond angry. Been a few weeks and have no real delivery date. Friday, December 18th. It's the demo name on the card. I ordered 70 thank you cards with custom text. Claim your listing for free to respond to reviews, update your profile and manage your listing. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Minted Customer Service. Online Shopping in San Francisco, CA. They had no problem charging me $358.00 for such terrible service. Ordered 2 Fillmore Duffles on Oct. 27th to get ahead of the Christmas rush. I get an email on the 15th saying it's a delay and they will refund my shipping. I do understand that businesses are facing unprecedented experiences through COVID-- however when I placed the order in late November, there was no indication at all of any delays. Update: After reading this review, Minted gave me a partial refund. I spoke to someone from their customer support who said they would be able to mail out new envelopes that would arrive in 3 days. There is- in very small grey print at the bottom of our card- some other family's name.