One came right away and I was charged $30.64 which included the shipping charge for BOTH. This site and all contents of this site are provided on an "as is" basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. Shopped-Read about company history-Ordered-Could not get a solid delivery date, I have waiting a very long time for jh170728 angel and 2 christmas cavalier s order # m1535633600018 customer # 0117829143 po# 1311818922. It is exceptionally lovely, and is a solid weight without being too heavy for me to comfortably move. Horrible company. Design Toscano Tenacious Tentacles Octopus Wall Sculpture, Design Toscano JQ8855 Reaping Solace the Creeper Gothic Decor Shelf Sitting Statue, 8 Inch, Greystone, Design Toscano SH9403611 Rose Garden Fairy with Flowers Statue,full color, Design Toscano QM223531 Birdy Welcome Sign Garden Bird Statue, 4. Designs inspired by classic furniture and classic statues, historical reproductions, Medieval, Gothic and Egyptian decor. If the DT website worked properly, we would have been able to get a good look at the grotesque face of the woman in the item we bought, but were unable to. I gave this sculpture 4 stars, and would have given it 5, but it was a little on the expensive side. ADVERTISEMENT. Design Toscano has very poor Customer Service! However, I called customer service and she was able to tell me when it was going to be delivered and it was accurate. Contact bbb of Illinois and don't buy from them. Apply This Design Toscano Coupon for 20% Off Gifts. The owners should be ashamed. This company is horrible. They said they sent me 2 letters to verify and all I had to do was give them the reference number in the letters. Promised to check the order and call back, but never called --- SO I cancelled my order. For more than 35 years, our mission has been I would have ordered from a different company if they'd told me it would be months, rather than weeks before I saw the statue for which they happily took my money. Bankruptcy filings are considered a public record by law. It is severely cracked so evidently it does not do well outside. Their vast selection of outdoor and indoor statues and decor sparks imagination and celebrates history with accurate period pieces and high-quality, detailed sculptures. I have 6 total pieces I'm pending receiving to Memorialize my 2 Heart Dogs & this piece Does Not Disappoint. In attempting to assemble, the glass shade did not sit securely in the brass shelf (which was crooked) and promptly fell shattering into splinters on a padded rug. Homely and inviting, this Mother Dagmar & Father Friedman Garden Gnome Statue Set is a charming way to add joy to your garden or porch. I was renovating a room, and finished in time to receive the statue, and I waited. For that reason, it can take a long time to get to you. Viking ships are intimidating. Statues of all designs for your garden and home. Our digital library spans in multiple countries, allowing you to get the most less latency time to download any of our books like this one. Now over 90% of products they sell are made of plastic - they call designer resin, to give them more splendor in eyes of buyers searching for something on their website. Need to file a complaint? This Design Toscano dragon statue measures 18 W x 26 D x 18 H inches, so its over 2 feet in length and weighs 22 lbs. I received an alligator statue from this company last Christmas. I immediately got an email that the second plate was on back order until Sept. Then, I got a postcard in the mail that said it would be Oct. If you are not satisfied with your purchase, it must be returned within 60 days in order to receive a refund or exchange. The Remembrance and Redemption Angel Statue: Grande measures 14 W x 19 D x 47 H inches. To find interior design nirvana, experts always follow these eight underlying principles. Also already was repaired in a few spots by the factory (overseas). Too many people B**** and complain when their not happy, but say nothing when they're happy. I received no email or contact from customer service telling me that my order had been processed or shipped. A postwar boom, legal discrimination, and new mortgage loans made suburban housing accessible, and set the stage for todays challenging market. I do a lot of online ordering, but will NEVER shop this site again :(. I then bought a French style barrel side table, which I like but recently found had a damage on the drawer front. This company appears to be on their last dollar. It took me 3 calls to get them to understand that their catalog system is messed up and that the mistake was theirs and to issue a refund. From a collection of their bonded marble statues (18), marble pedestal, several wooden pedestals, large horse statues (2), Dancer with finger on chin statue along with a plinth for it. Design Toscano is not responsible for the contents of any linked site or any link contained in a linked site, and disclaims all liability for any injury or injuries which you may experience by using 3rd party links. Everyone is "working" from home and there is only one supervisor. SIGN UP TODAY! The real table is discontinued. Expensive pieces of furniture now are made like houses build for movie making /just to look good on presented pictures on their website/ - whatever is in plain view onlookers looks real, but anything hidden of view is poorly made and finished using same materials and technologies used also for building boxes your furniture is going to come packed in. Why buying a house today is so much harder than in 1950. I love Design Toscano products, have never had a problem dealing with the company and I plan to continue to buy their products. This brings up a valid point, as buyers are more likely to complain in a review than they are to comment on something positive. They have reduced their range in the uk from 11440 to 7000. Do not order anything from them. I did paint the outside gray to make it more realistic, but the inside hose dry rotted after just 3 months, it it is a fountain unfortunately, you have to crack the head to replace the hose. It goes against our guidelines to offer incentives for reviews. Google can also be useful if you use a search term like, "businesses closing in (year)," "liquidation stores near me" or a similar phrase. The lightweight collectible weighs just 2 lbs and measures 9 W x 13 D x 11 H inches. Design Toscano has a consumer rating of 3.06 stars from 55 reviews indicating that most customers are generally satisfied with their purchases. Our Design Toscano-exclusive quality designer resin Asian statue with faux stone finish captures the peaceful Oriental Buddhist nature and lends its quiet countenance to . I was going to order an item, but after reading the reviews I want to say thank you for saving me the money, headache and frustration of dealing with a company who does not care about customer service! January 28, 2023 Posted by what percentage of elderly die in their sleep does subaru ever see his parents again Posted by what percentage of elderly die in their sleep does subaru ever see his parents again The intricate detailing of her stunning wingspan, softly muscled body, and precise little toes are something to behold. The paint will fade overtime like most painted items exposed to UV ray. Ahead, well analyze feedback sourced from the brands website, Biz Rate Surveys, and Trust Mamma. Shop products from small business brands sold in Amazon's store. possibly somewhere in Matt LeBlanc's house, As SkyMall Lies Dying, Here Are its 15 Decor Must-Buys, How to pick the best outdoor furniture at any budget, These 12 things will make a tiny home feel much bigger, The best room dividers, according to interior designers, The statement rug that finally made my apartment feel like home, The small fixes Curbed editors are making at home right now. After 25 years of association with this company, no more. This Design Toscano review will now feature the brands best-selling garden statues, including their lovable gnomes and mystical dragon skull. Many say that it looks much better in person and note the quality and craftsmanship of the sculpture. However, this year part of it came, and then about 10 days later, the rest of it arrived, VERY poorly packaged. Design Toscano offers specialty home and garden dcor, reproduction furniture and accessories, indoor and outdoor statuary, and one-of-a-kind home and garden accents. Corsican rams are hunted mainly for their skulls. Worst, rude, unhelpful, uncaring customer service EVER!!! Shipping and handling charges are not refundable if shipment is refused. Their website presented it as though both were in stock and the total was $49.67. Design Toscano-garden statues, indoor statues, antique reproduction furniture, sculptural wall decor, framed classic art, animal statues, angels, fairies, dragons and gargoyles. If an item is received damaged, please notify our Customer Service Team within 24 hours so that a claim can be processed. It is now the week of Thanksgiving and I called and was told that there was nothing they could do. Design Toscano recommends keeping it out of extreme winter conditions. Given this experience and the reviews Im seeing, I think my relationship with Design Toscano will be a brief one. Usually, with a going out of business sale, inventory is distributed to higher volume stores which can maximize revenue. International Association of Better Business Bureaus. Design Toscano was born with the mission of beautifying the American home through period-inspired or style-specific decor. Coupled with a scabbard, these two items have a timeless, regal look. The Toscano rep confirmed, then completed the order. She writes full-time for Honest Brand Reviews, alongside a variety of copy writing projects for local and international businesses. Design Toscano ships most of their products around the world. I took video of the inspection and photographs and sent these to Design Toscano, who. Tried to charge me for shipping and tax on items that were cancelled Their products appear great online and for most customers, in person as well. Only empty words of "understanding my frustration". Find My Store. Please use a valid email. Mother Friedman has a glint in her eye as she twists her braid. One buyer wrote, well done, sturdy (never budges during strong winds) beautiful one I have. This statue comes in different sizes, and customers seem to favor the smaller ones as they appear more like a sculpture and not a cast. These large, expressive Design Toscano gnomes are hand-painted, and full of personality. I contacted customer service ( Katie whom was essentially worthless in considering options I presented by e mail) I don't have the match and we're going half a year! For example, furniture stores go out of business, and for the same reasons that other stores go out of business. With COVID, I am careful about online shopping and was impressed with the site, selection, and history of the company. Great for Halloween. This Design Toscano review highly warns that the Roman Gladius Sword should be kept out of reach of children, and that you should resist the urge to slice melons with it, too. To Return an Item: The manufacturer will do nothing about it and will not stand behind its product. 13. Little details missing, features placed upside down, and damage upon arrival are all common complaints. August 22, a $1300 item arrived from Design Toscano. I contacted the shipper, Design Toscano, and repeated my name three times, including the spelling. 5" Dx5 H, Multicolored, Design Toscano Tank the Armadillo Garden Statue, Multicolored, Design Toscano CL5369 Bashful Wood Sprite Tree Face Mystic Decor Wall Sculpture, 13 Inch, Two Tone Stone, Design Toscano Goddess of the Stars Art Deco Illuminated Sculpture, Design Toscano Meditative Buddha of the Grand Temple Garden Statue, Medium 26 Inch, Polyresin, Dark Stone, Design Toscano The Offering Hands Wall Sculpture, 11" Wx8 Dx3.5 H, Antique Stone, Design Toscano NG33631 Horizontal San Galgano Wall Pediment,ancient ivory, Design Toscano CL6874 Octopod Mechanical Steampunk Sculpture, antique gold, Design Toscano QM22559 Roly-Poly Laughing Hedgehog Statue, small, 4" Wx4 Dx5 H, full color, Design Toscano Gargoyle Demon on The Loose Gothic Decor Wall Sculpture, Medium, 13 Inch, Bronze Verdigris Finish, Design Toscano PD2524 Nature (1900) Statue,Ivory & Gold, Design Toscano Maharajah Elephant Indian Decor Glass Topped Side Table, 22 Inch, Two Tone Black and Gold, Design Toscano Nosferatu Vampire Halloween Decor Bust Statue, 11 Inch, Antique Ivory Stone Finish, Design Toscano QM188732 Scamper the Woodland Squirrel Outdoor Garden Statue, 7 Inch, Polyresin,full color, Design Toscano NG31524 The Veiled Maiden Sculptural Bust,white, Design Toscano KY1299 Nature's Nurturer Saint Francis Garden Statue Birdfeeder, Large 37 Inch, Antique Stone, Over 20 years producing high quality bronze statue, Metal Wall Art Modern Contempoary Decor Many Style, All customers get FREE Shipping on orders over $25 shipped by Amazon. Customized and personalized items are non-refundable. Oil base, water base? Nea Pantry is a freelance writer living in downtown Toronto. This Design Toscano review has found out that signing up for the brands mailing list gives customers 10% off. This is a multi-location business. . The packaging seemed fine, but the statue was totally broken. I recently purchased a dolphin fountain, I did not buy the pump from them but the dolphin came with a hose inside of its head. For more than 25 years, Design Toscano has introduced exclusive sculptures, furniture, statues, wall art, and decorative furnishings to passionate consumers eager to surround . One review read, I purchased a wall hanging that was chipped pretty bad. Still, Design Toscano has many repeat customers. Please hold the original carton and damaged merchandise for inspection; otherwise no claim, replacement or refund can be honored. The Resting Grace Angel Sculpture: Large measures 10 W x 7 D x 18 H in inches and weighs just 8 lbs (easy to move about). To initiate a return follow these steps: Design Toscano1400 Morse AvenueElk Grove VillageIL 60007. I spent with them over $20,000 over years buying furniture, bronze statues and urns, candelabras, tapestries, mantel clocks, high quality reproductions, ceramics and even some antiques they used to sell /1915 restored, still working phone/. When in life have u heard something like this.??? Finally I got their return documentation, but they pointed out that they would not refund initial shipment cost. # 2 send me the paint colors so I can have the paint matched. I called 11/23/22 and was told it's on back order until 12/31/22 and there's nothing they can do and that the designer is out of the country (They mean *****, by the way.). Voucher type. Discount goods retailer 99 Cents Only has been under a lot of financial stress due to strong competition from companies like Dollar Tree, Dollar General and Walmart. Find many great new & used options and get the best deals for Design Toscano Ares Classical Greek God Bonded Marble Statue at the best online prices at eBay! This piece is amazing. You can access the information via your local government about companies who are going bankrupt. It looks great in my flower garden. Bankruptcy filings are considered a public record by law. Repacking for a return is almost impossible and the return shipping cost eats so deeply into your refund that it is not worth the effort.i highly recommend that you take your business elsewhere. I ordered --- was backordered --- backorder date changed --- and no one there in the call center (NOT a real customer service department) or the supervisor could convince me they were indeed legit. Really? Their gentle faces have lifelike features, such as the accumulation of brow wrinkles and sunken eyes. Bye bye. Marble clock. Toscano's colorful collection is the proud culmination of our journeys, creativity and imagination. OUR ANIMAL STATUARY MAKES THE PERFECT GARDEN GIFT AND IS READY TO BE ADMIRED FROM ANY ANGLE EASTER IS AROUND THE CORNER, GET HOPPIN WITH DT GIFT IDEAS! You unpack it all only to find that the quality is pitifully poor. And many more. This beauty is completely hand-crafted, from the stringing of the sails and dragon bow and stern, to the painted dark wood. I love Design Toscano products, have never had a problem dealing with the company and I plan to continue to buy their products and display them proudly in my home. Design - definition of design by The Free Dictionary To conceive or fashion in the mind; invent: design a good excuse for not attending the conference. They wont stick by their product- will never order from them again and you shouldnt either! 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