They told us it is an extremely nice resort, great food and service. RRPP A, Public Relations at Bahia Principe Luxury Akumal, responded to this review. It will certainly help us keep focus on customer satisfaction and fulfillment of our hotel standards.Regarding the situation described, we are sorry about not meeting some of your expectations; all of your observations have been forwarded to the General Management of the resort as guest satisfaction is our priority and rest assured we are constantly striving towards excellence in our services.Sending you our best regards, Ahiram TavarezOnline ReputationBaha Prncipe Luxury Akumal, This is the version of our website addressed to speakers of English in the United States. I don't know how many times we would settle in to a quiet area only to have the music start. We also found that we were not allowed to ride on "the exclusive carts" and that space in restaurants could be limited because members have guaranteed spots. Taxes and fees that are shown are estimates only. In all we were spoken to by 9-10 different people.Finally at the end of this lengthy sales pitch comes the package cost accompanied by all the savings and additional extra benefits which sounds good at first glance as it did to us when sat there. Memberships to this club were being sold. Best regards,Estefana DelgadoLuxury Bahia Principe Akumal. Our mission is to exceed our guests expectations and we are glad to know that we accomplished this goal with you.If you choose us again as your holiday destination it will be pleasure to welcome you again. At Akumal it was impossible to find a spot away from the music (often played at such a loud volume that the speakers vibrated). See 13,361 traveler reviews, 17,483 candid photos, and great deals for Bahia Principe Luxury Akumal, ranked #14 of 20 hotels in Akumal and rated 4.5 of 5 at Tripadvisor. Remember to contact us at: info.akumal@bahia-principe.com on your next visit! Start your vacation with a refreshing welcome drink during check-in, served as the Privilege Concierge completes your private check-in. 1.4K views, 48 likes, 21 loves, 9 comments, 21 shares, Facebook Watch Videos from Privilege Club: Feel the essence of the Caribbean with the most. Once again a perfect stay, I can not praise the staff enough for there friendly service nothing is too much trouble. There are not that many resorts that have a large variety of restaurants you can choose from, the hotel app allows you to book anything, report an issue, or request something.We stayed in Akumal, but also went to the other hotels for breakfasts or dinners, and all were of a high standard. The beauty of seeing that the most special day of your life of your life is also special for all your guests. Luxury is an over exaggeration!! Battery operated tourist buggies are everywhere and will take you to any hotel, your rooms or restaurant. See more ideas about akumal, bahia, vacation club. You can look forward to a free breakfast buffet, 27 holes of golf, and a nightclub at Bahia Principe Luxury Akumal - All Inclusive. Our travel agent advised us to upgrade from Tulum to the Luxury Bahia Principe Akumal. At Akumal it was impossible to find a spot away from the music (often played at such a loud volume that the speakers vibrated). We had NO issues at this resort what so ever. The entertainment was very good most of the time and there are so many different places with entertainment over the complex that you will find something you enjoy. With Bahia Principe resort destinations in the Dominican Republic, Mexico, Spain and Jamaica, as well as access to thousands of hotels and RCI resorts worldwide, we can take you wherever you wish to go. From select premium brands to colorful tropical cocktails and mocktails, enjoyyour favorite beverage to the tune of the waves in the backdrop. Log In. Privilege Lounge*. My fridge sometimes got topped up and sometimes it didnt. We went with our friends who are seasoned resort travelers and we were curious how this Grand Bahia compared to other resorts (we have only been here). Can't fault anything from the hotel! ***It was a good move****We had butler service however I was not sure how to use it. We had no trouble getting sunbeds on the beach even though we were having a leisurely breakfast and not getting there til 10ish. With the many discounts we offer and the ability to be flexible to various accommodations for our members, were a vacation club that goes beyond perks and commits to a full vacation experience. Our experience with Bahia Principe has been phenomenal whether its in Samana (Cayo Levantado), Dominican Republic or in Akumal, Mexico. Not now. Lots of friendly wildlife in the water so take your snorkels! Bahia Principe Luxury Akumal: Time share privilege club - See 13,346 traveller reviews, 16,836 candid photos, and great deals for Bahia Principe Luxury Akumal at Tripadvisor. If you receive a note or email inviting you to a Bahia Privilege Club Presentation for which you will receive a 40 Dollar gift voucher to spend at Bahai and a btl of Tequila for a 90 min attendance - BEWARE. Bahia Principe Luxury Bouganville. Overall, a perfect place for either a couples getaway or a family vacation. Family-friendly Privilege Beach at BP Grand Tulum*. Reljate en el spa completo, que ofrece masajes, tratamientos corporales y tratamientos faciales. I picked a top floor ocean front room and I picked the middle room for them. Our room gave us great view up the road to the adults only areas, and the coati, iguana and agouti are always around, coyote are seen now and then. 1,238 reviews. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Bahia Privilege Club WARNING. Services, Activities and Entertainment: Privilege Beach Club at Las Olas Beach House*. My coffee sometimes was there and sometimes it wasnt. - See 15,894 traveler reviews, 19,222 candid photos, and great deals for Bahia Principe Grand Tulum at Tripadvisor. more. Create new account. Everything was special, food excellent in both the buffet and the a la carte restaurants. Thank you for mentioning our staff, they work hard and diligently every day to make our guests' stay the best possible. A true 5 * resort, I definitely recommend. I felt sorry for them and they were just so pleasant. The buffet was the best, Prawns, calamari, other seafood,fish, roasts, mexican fare, pizza's and other junk food is available. 2 Pools. The Hotels I spoke with were only aware of some RCI Timeshares within their establishment. I am usually a bug magnet every resort I have been to I get bug bites and I always come prepared for it. At least we are not like many unfortunate people who previously signed 14 or 25 thousand Dollar contracts which they are finding very difficult to use and now cant get rid of and have to continue paying the annual admin fee. Overall it was an amazing holiday and we will definitely be returning!! I was hearing rumours of $10,000 plus for lifetime membership. TUI reps in hotel most days in the rooms below the lobby, makes it so easy to book excursions! Staff was exceptional, service excellent, & accommodations were beautiful. Tripadvisor performs checks on reviews. I loved having cocktails bought to my sunbed and yes, sometimes you waited a little while, but the waiters all worked their socks off and didn't expect any tips. We thank you for letting us know your observations and we sincerely regret for have not met some of your expectations, We appreciate the time that you disposed to share your valuable feedback with us.We hope you give us a second chance to restore your confidence in our resort, it would be wonderful to host you again. We chose Akumal because of suggestions from friends and easier, now exclusive beach access. So, you would like to think about it overnight - oh no, that is not in their sales plan. Club Carts*. Everything from check in, to food, to the room, staff and location is a 10/10! They did move me the next day to block 53 and they was lovely and quiet. 2023 Privilege Club ~ Vacation as you are. Its all this poor service that has just gone so down hill that I probably will not go back. Share your best vacations moments using #ExperienceBPPC. Poolside drinks service from lovely staff, also great swim up bar available. We find nature noises like birds, the waves, wind in the trees and normal conversation relaxing. The decor was dark wood and needed some tlc as it was a little dated!We had a garden view but our patio had no working outside light but to be fair there was nothing to look at anyway.As we were there in the rainy season inevitably we had a lot of rain this was a pain! This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. I liked the beach as there was always sunloungers available at any time of the day and with parasols. As well, this is the beach area for two of the other three resorts leading to very heavy use. . Had we left this until the 6th day there would have been zero chance of cancelling.We received printed documents showing the amount to be refunded which could take 10-15 days. I was at the beach all the time as the main pool is just constantly loud for me but great for more the party people or people who like that atmosphere. We stayed at the Akumal and it was so much nicer than Coba. The Privilege Club is such an upgrade! We hope to receive you again at The Mexican Caribbean and please do not hesitate to contact us before your next visit. Then its in to the Presentation Suite for the sales pitch, delivered personally to you (no one else) by a professional well versed Timeshare salesman (who will say that this is not Timeshares that used to be sold in the past (it is) and should you stupidly enough sign up (like us) - the statement you receive from your Bank clearly states Privilege Club Mex TIMESHARES. Prices are the average nightly price provided by our partners and may not include all taxes and fees. A fantastic holiday. Amazing views of the sea from the front and the infinity pool to the side. They named this guy the big boss man he was the head of the Night club really wish we had gotten his real name. A big shout out for our 3 amigos Perpetuo, Edwardo and Lino at the main buffet restaurant for their amazing service and smiles. Bahia Principe Luxury Sian Ka'an: Superb as always - Read 9,500 reviews, view 12,551 photos, and find great deals for Bahia Principe Luxury Sian Ka'an at Tripadvisor He then tried to get us to agree to a lesser package for half the cost.We refused this which increased his aggression, by this time he was extremely intimidating and shouting. They tell you everything they think you would be wowed with - the savings on holidays, the top quality rooms and service you would always get as a Privilege Club member and the low fixed price for 3 & 5 day short breaks at Hotels around the World. Well done! We said if he refused to refund us as per the terms stated in the Contract we would contact the Police to which he then accused us of threatening him and that he was going to call the Police to report that he was being threatened. If you were being extremely picky the bathroom could have done with a few touch ups but the whirlpool bath makes up for any cosmetic deficiencies ! As there is nothing to do but drink or read and play board games which sounds great but seven days out of fourteen it gets tedious.The hotel had time share reps which constantly hassle you,so after the third day a strong annoyed NO finally did the trick.Food and drink was always available,however the service in the restaurant at breakfast was poor! The beaches are so clean, no seaweed at all! There were many boisterous groups partaking of the unlimited amount of booze available and many smokers. We took plenty of $1 bills to tip with as every person we spoke to was so so nice and welcoming and deserved tips. Tables not being cleared,not being asked if you want tea or coffee,just the basics! Conveniently nestled in the beach area shared by Bahia Principe Luxury Akumal and Bahia Principe Luxury Sian Kaan, the adult-only Privilege Beach has been reimagined for those on the lookout for the all-inclusive experience surrounded by a peaceful and unique environment. Everything about this hotel is perfect. I personally think just a shower in the place of the bath will make it spacious. Kind regards,Ahiram TavarezOnline ReputationBahia Principe Luxury Akumal. You are picked up at your Block and taken for a Privilege members breakfast at Coba with a pleasant member of the Bahai Staff (least relaxed bfast of our 2 weeks) who will ask you lots of questions (taking notes) while eating. Extra points per night for bookings made via www.bahia-principe.com or our call centre. Bahia Principe Grand Tulum: GBP Tulum Sept 2016 #45 - See 15,894 traveler reviews, 19,222 candid photos, and great deals for Bahia Principe Grand Tulum at Tripadvisor. Bahia Principe Luxury Akumal: Grand Bahia Principe Akumal Mexico at Privilege club - See 13,361 traveller reviews, 16,939 candid photos, and great deals for Bahia Principe Luxury Akumal at Tripadvisor. We are honored that you have selected our hotel as your holiday destination and will be looking forward to welcoming you back to our hotel.Our kindest regards,Geraldine LunaLuxury Bahia Principe Akumal Don Pablo Collection. Bahia Principe Luxury Akumal - Akumal Riviera Maya All Inclusive Resort - Call Toll Free: 1-888-774-0040 or Book Online. Dominican Airport Transfers PLUS. The Privilege Club is such an upgrade! Food was exceptional, we didn't feel the need to do any a la cartes even though we had 3 booked but cancelled them as the food in the main buffet was tantalizing with so much to offer. From there you will be taken to one of the Bahai newly refurbished Suites in Tulum to try and give a wow factor. This place is fantastic value for your dollar, has everything and among the many all inclusive resorts in this area, it is one of the best.The few things that distracted/surprised us during this stay would likely be unnoticeable to the first timer, though I know that some of you are still reading and are thinking about booking or returning as well:-Booking through their website directly was an ordeal and their office in Miami made multiple excuses, never responded to emails and made false promises that were not met until they were disputed. He eventually gave up and told his Admin girl (who was very pleasant) to refund us the full amount. Adult-only Privilege Beach at BP Luxury Akumal*. The staff is wonderful. The Privilege Bar on the Privilege Beach also played music at all times. Beach Resort. 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