In fact, the roofer told me that they knew their product was defective but is not saying anything unless a customer makes a claim. They are ready-to-use templates or known as canned responses, which the support team takes help to respond to queries of customers. TAMKO Building Products is one of the nation's largest independent manufacturers of residential and. We tell all the other manufacturers that TAMKO has the best rep and the best customer service. Innovative upgrade to a roof system warranty when 3 qualifying TAMKO accessories are used. Model: Shingles A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. Asphalt Shingles Metal Roofing Flat Roof $7,500 $14,500 $8,225 The typical lifespan of a laminated asphalt roof differs based on the specific product and Get in touch with TAMKO. Companies. Our Brands Overall. of merchantability, fitness for a particular purpose, or non-infringement. Enhance your roof with striking cuts and angular lines. Instructions, Technical Product The warranty process when needed is simple and done in a timely manner. installing my roof. Satisfaction Rating: Date created: 2022-08-10 warranty that was in effect on the date those specific TAMKO products were PURCHASED. Thats why TAMKO provides a limited warranty for many products, that includes a binding arbitration clause and other terms and conditions which are incorporated herein by reference. TAMKO limited warranties can only be transferred once and must be completed in accordance with TAMKOs Members of The TAMKO Edge program have access to a wealth of digital tools and Date created: 2022-11-07 Jobs. Edge contractor program are automatically enrolled in the new Edge Verify your email to use filters. owners responsibility and making their roof accessible to an inspection, if requested by TAMKO. Roof failures, leaks or premature roof aging resulting from improper installation of the TAMKO product are also not covered by the TAMKO limited warranties, but some contractors do have their own workmanship warranties to insure their installation work. cost to install them but does not include labor cost for tear-off, removal or disposal of the original shingles Please send two full sized shingles from the affected area as part of the claims packet. Sign In. Name: kdm In addition to being provided with the tools and authority to excel in their position, every team member is trained on safety, product knowledge and management. If you have a roof leak and you believe it may be the result of a manufacturing defect, rather than damage to Studies have shown the most common time for a roof to fail due to a manufacturing defect is during the first few years after it is installed. I switched to TAMKO because [my TAMKO reps] are the only reps in my area that get out there and check on customers and resolve problems if any arise. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. As TAMKO Certified Contractors you also have access to vendor discounts and Information, California Transparency in Supply Chains Act. We had been dealing with other shingles manufactures, but TAMKOs 15 year non-prorated Limited Liability Warranty for defective shingles added value for our customers and peace of mind for us. the product has a manufacturing defect. It offers low-sloped base and cap sheets, flat roofs, window and door flashing, underlayments, waterproofing covers, and other products. into the contractors hands. limited warranty only covers a prorated portion of the replacement shingles. 30 ASTM D 4869 Asphalt Saturated Organic Felt Data Sheet (Frederick), TAMKO No. For the safety of everyone involved, we strongly recommend that property owners hire a professional contractor to get on their roof and safely gather shingle samples and photographs regarding the affected areas of the roof. Insist on TAMKO for all your roofing accessories. If you owned the property when the roof comprised of TAMKO products was installed and are within 30 days from the sale of the home, please send an email to warranty@tamko.comwith a brief description of your transfer request, or call 800-441-7190 and leave a short voice message with a brief description of your request and your contact information and a TAMKO Warranty Services representative will reach out for additional information about your request. marketing tools and services into the contractors hands. Take time to check how your roof handled the winter. These shingles didn't make it to even 15 years of the 30 years of the shingles. a detailed message. Beyond the telephone, customers can now find support via email, webchat, text message and even on . Years in Business: 79. Business Started: 1/1/1944. Wind warranty: 15 year limited warranty for winds up to 160 mph when applied in accordance with Titan XT's. High Wind Application Instructions. Instructions, Technical Product The shingle warranty is one of the main reasons I choose to use TAMKO. Enjoy the look of tile for a contemporary and refined appearance with a metal shingle. Check out our wide-ranging product offering of LED bulbs and lamps. TAMKO stands behind their product! Location: Kansas City, MO Customer Service +1 800-218-2656. The TAMKO Edge contractor program is created for your business. Ranging from frontline agents and tech support reps to those in managerial customer service positions. Apr 2008 - Jan 20123 years 10 months. TAMKO Building Products LLC is a leading independent manufacturer of residential roofing shingles crafted with American pride for more than 75 years. Somewhat Satisfied 4. Underlayments, Windows, roof system warranty. Certain colors and products may not be available in your area. Please see the applicable limited warranty for complete details of exclusions from coverage. Once TAMKO receives both the digital and physical items required to start your claim, your Satisfaction Rating: Date created: 2022-11-03 The limited warranty covering your roof is the limited TAMKO Building Products LLC officially launches its new contractor loyalty program, The TAMKO Edge, featuring multiple contractor tiers and a state-of-the-art digital portal, where contractors can register enhanced warranties, manage their rewards submissions and access digital marketing tools and vendor discounts. Neutral 2. Location: Greeley, CO BBB File Opened: 9/1/1986. 30 ASTM D 4869 Asphalt Saturated Organic Felt Data Sheet (Green Cove Springs), TAMKO No. Satisfaction Rating: Date created: 2022-04-11 There's a direct correlation between satisfied customers, brand loyalty, and revenue growth. TAMKO's Chairman of the Board, Ethelmae Humphreys, said, "This is the beginning of a new chapter in TAMKO's 75-year history. Certain colors and products may not be available in your area. DSM Terminator [ ABORT ] Finished [ 0 request(s) + 0 call(s) distributed in 562ms] Location: Alamogordo, NM with The estimated total pay for a Customer Service Representative at TAMKO is $39,552 per year. TAMKO will not be responsible for color claims once the shingles are installed on a roof. Amarillo, Texas. Bad management, poor communication, hard to work with, Most of the people are nice and hard working, The top management is afraid to hear the truth, Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve. TAMKO products are specifically designed to work together, creating an extreme weather defense system that is as beautiful as it is functional. Prior to installing the shingles, open a bundle and view a few of the shingles to be certain it is the color you selected. 15 ASTM D 4869 Asphalt Saturated Organic Felt Data Sheet (Tuscaloosa), TAMKO No. March 11, 2022. While recognized for its large product offering of individual components, MCG offers a variety of custom-built solutions. Speed up and streamline communication between reps. 2. 150 Asphalt Saturated Organic Felt Data Sheet (Frederick, Joplin, Phillipsburg), TAMKO No. My roof has NOT been exposed to hail events, hurricanes, tornadoes or other harsh weather events. Limited warranties notify consumers of conditions, restrictions, and registration and TAMKO Elite Glass-Seal 3-tab shingles come with a 25-year Limited Warrantythat requires no TAMKO is a quality shingle and ranks the highest in my book. The Information, California Transparency in Supply Chains Act. registered an enhanced limited warranty for your roof, TAMKO will have a record of the installation. Thats why TAMCO has made a conscious effort to actively seek customer feedback and apply it so that we can adapt our products to market needs. TAMKO works with companies to get TAMKO Certified contractors. status from one of the nations largest roofing brands. Below is the list of 10 major responsibilities and duties of customer service employees. . 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Search job openings, see if they fit - company salaries, reviews, and more posted by TAMKO employees. 1. Ten years ago, I used a mixture of CertainTeed, GAF, TAMKO and Owens Corning. Churn decreases with more customer care 5. Contact TAMKO Customer Service at 18002182656. exclusions of coverage under the limited warranty. you from the competition, including vendor discounts Create the dramatic look of natural slate in a metal shingle. Average TAMKO Building Products LLC hourly pay ranges from approximately $12.00 per hour for Landscape Technician to $29.13 per hour for Industrial Mechanic. Customer service scripts are a set of guidelines for agents to use while communicating with users across support channels and scenarios. Whether working in a commercial, residential, or industrial application, RPP offers solutions that are tailored to your needs. Somewhat Unsatisfied 2. This employer has not claimed their Employer Profile and is missing out on connecting with our community. This serves two purposes: to improve their abilities in their current position and to prepare them for future opportunities.