@ Janet -- The beauty of air nozzles is that you don't have to use them if you don't want them. Westjet 's Booking Reservations Service. Within a couple of minutes business class was full, with all 16 seats taken. Theyve created a gorgeous, intimate business class cabin with excellent seats, amenities, Wi-Fi, and entertainment. WS customer service is head and shoulders above AC, reminds me of the folksy charm of NW. Check here before booking an award fare. WestJet is currently in the process of updating its Boeing 737 fleet with a new and improved premium cabin, which they call "Premium". @ Anthony -- See this post for all of their current route plans: How was availability? Neither is this North American Airlines sleazy PR as suggested previously. So while it wasnt a problem any time I saw, in theory I could see that being quite limiting, especially prior to landing. Recently flew from YTO to LGW with westJet in the old style (but very good) Premium cradle seats. But as I dug into the selection, I wasn't impressed. Flight interruptions and passenger rights, Private pods with lie-flat seats and direct aisle access, Custom-designed pillows and blankets availableon transatlantic flights and on demand on domestic flights, We are the only airline in Canada with fully extendable privacy screens, Extra space to work or relax with a seat pitch of 46 inches and a seat width of 22 inches, Refresh with a bottle of water upon boarding, and a welcome beverage served prior to take off. Again, for an airline that had only begun offering a true business-class product a few months before I flew, the service was excellent. Now, I want to see more canadian wines onboard. Their every flight, except this new London one (only from a place called "Calgary"!) Now it is QR. While many airlines use the entire space between doors one and two on the 787-9 for business class, WestJet has 16 business class seats plus 28 premium economy seats in that space. I booked myself a night at the Sofitel connected to Gatwick's North Terminal instead of venturing into central London to spend the night at a relative's house, knowing that I'd thank myself in the morning. Please advise. Again I have no idea about the market positioning of this product. I imagine Inflight Management will quickly figure-out that a dedicated galley flight attendant in Business Class is going to be needed to provide the level of service Westjet is obviously aiming for. Like, just less than half the flight. Give them some time, they'll iron out the kinks. "For example, on my flight they had four small plates, three large planes". The service was slow. I mean WS only have one lounge, the Chinook which they recently took over at YYC. Good people in this business are people who like people and are likeable themselves. It is easily possible for 2 crew to manage 16 J pax. It was clear that the crew was proud of their product, and it showed. Pushing back Calgary Airport Westjet is only for cash bookings, unlike every other carrier referenced above by Ben and by all commenters. But everything was just at such a slow pace. Are you serious - after drinking all that you drank and eating all that food? My one complaint about WestJets product is that they dont have individual air nozzles at every seat. Air Canada's Signature (business) class is excellent. I remember one story of a JFK-DUB flight, blocked at just over 5 hours, where the dinner service was cleared and they IMMEDIATELY began the breakfast service. Enjoy Westjet's Canadian-landscape-inspired menu in Business class, with a choice of salads, mains and desserts available at any time for your convenience. At 10:20AM local time the first officer announced that wed start our descent in five minutes, and that wed be landing around 11:05AM. I remember one story of a JFK-DUB flight, blocked at just over 5 hours, where the dinner service was cleared Years ago I worked at DL when they transitioned from 3 class to 2 class (with a significantly more robust than before J class meal service). The seatbelt sign was turned on about 20 minutes before landing. Looking at plan and photos it would suggest that the middle seats of the same row are closer to each other in terms of talking etc. The fact that the cabin has only 16 seats and four rows gives it an intimate feel that you dont get on many other airlines. As a OW Emerald I feel my status means nothing with Ive flown CX JL TK TG NH OZ AA F class and the WS crew was the best. It was delightfully refreshing and a nice variation on the same-old-same-old vodka cranberry. It has three classes: Business, Economy Premium and Economy. Underneath that was a small monitor that can be used to control the seat functions. Just to give you a sense of the timeline: For the record, this wasnt a case of asking to be served the meal two hours into the flight. I was impressed by the way it was set and by the silverware and plating. I know some people dont notice boarding music at all, but its something I always remember. Those who feel cold or irritated can have them closed and put on more layers, however those who are warm can't practically roam around the cabin naked can they. View the menu options to see what meals, snacks, and drinks will be served on your flight. ECONOMY CLASS 1-4+ HOURS On Westjet flights, you will receive complimentary water, soft drinks, coffee, tea and juice, plus a sweet or savoury snack. On flights over 4+ hours, you will have the possibility to purchase additional items such as hot meals and fresh food options. Long drawn out meals are nice, but people really just want to sleep. I love trying new products, so I was so excited when I boarded the WestJet 787! Yes it was 'scripted' - but it was appreciated and an individual touch. Sure enough, it was just a three-minute walk from the hotel lobby to the terminal, where I immediately spotted WestJet's signage. See BBB rating, reviews, complaints, contact information, & more. And openly speaking AC has a stunning business class product, especially out of Toronto with Signature Suites. That's exactly the case with the Amex Platinum card. At the conclusion of the meal I reclined my seat into bed mode. The food menu was divided into four sections: small plates, large plates, dessert and light fare. WestJet has a fairly premium-light configuration on their 787. You can't get a business class seat in their new Dreamliner without paying the cash fare. WestJet business class salt & pepper shaker. Non-alcoholic beverages include mineral water, juice, soft drinks, tea, and freshly brewed coffee. If they are on, i shut them off. Precisely the same reason that some people go out of their way to fly SQ. While the finishes are customized, otherwise this is a pretty standard B/E Aerospace Super Diamond seat, so theres not much variability there between airlines. It is rare these days to see them on newer aircraft. "..Westjet is 22 years old 22 years..what do you mean by "far too long"?..I knew someone would harp in with that silly cliche.. Air Canada is excellent. Lots of service and no real opportunity to use the seat. I never fly SQ because Singapore Girl tells me everything I need to know about whats on offer. So kudos for that, but work out the issues, please! New planes, classes of service, and service flows take time to get used to. While many airlines use the entire space between doors one and two on the 787-9 for business class, WestJet squeezes both business and premium economy in that space, and then the rest of the plane is economy. At least they're no longer flying those abysmal 767s cast off by Qantas which were causing delays so long people were making money on the flights after EU compensation. By using the WestJet website, you agree to the website terms of use, the privacy policy, and the use of cookies. Or maybe there were some trainees onboard. 1 Seats only available in Business on the Boeing 787 Dreamliner. Well, neither. Special Dietary Requirements The airline provides a selection of eight special meals which can be arranged by calling the airline call centre up to 24 hours in advance. One can "get US credit cards" to accelerate this process. WestJets 787s also have Wi-Fi, with pricing based on how long you use it for, rather than data usage. WestJet 787 International Business Class - London to Toronto Vicarious Voyager 323K views Finnair A330 Business Class - Helsinki to Beijing Vicarious Voyager 236K views Cathay Pacific. Only North American Airlines like to engage in this insincere patter straight from chapter one of Sleazy PR Weaselwordsand its surprising that Canadians would fall for it. And a lot of airlines keep cabins really warm. My point was that airlines are increasingly focused on the passenger experience (especially in premium cabins). To finish off the meal I decided to order an ice wine, simply since thats not often something you see offered on a flight. can take quite a while. Back in the day, Lufthansa was, for you, The Best Airline In The World. Opinions expressed here are the authors alone, and have not been reviewed, approved or otherwise endorsed by any of these entities. I took this opportunity to play around with the entertainment system. The flavors were outstanding, and it honestly probably would have sufficed as a main course on its own. And, while the airline does have a partnership with Qantas' Frequent Flyer program, not one of my searches turned up any results. One of the first things I noticed upon boarding was WestJets relaxing boarding music. Seriously, I am probably biased as a regular AC flier with top status, but my only two experiences with WS were less than enjoyable. Prices displayed above are subject to change and are not guaranteed until payment is made and accepted. Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. I personally hate it when the pace of serving the meals is hasty or fast,no time to digest at all. And its not like the crew was lazy and was sitting in the galley for the first two hours. My only point is that regardless of the sincerity or otherwise of the individual providing the service, the PERCEPTION of sincerity , at least for me, is lessened by the use of the stock/standard phoney phrases. Advertiser Disclosure: Some links to credit cards and other products on this website will earn an affiliate commission. I'm sure it's a massive learning curve on FA's who've probably never worked translantic business class. Enrollment required. Im going to split up service into two parts, because yes, there is a catch. Cheese enchiladas with Spanish rice, green chili sauce and street corn. But I never paid much attention to Canada's other large airline. @Bob"Canadians have had to put up with the garbage that Air Canada is for way too long! Westjet Business. I had a feeling I'd be too full for dessert, and I was right. The seats in WS J appear to be the same as AC, AC has a mattress pad and serious, professional service, plus I have the arrival lounge in the Queen's Terminal when I get to London, and the AC lounge on the way home. This consisted of a total of 28 seats, in a 2-3-2 configuration. Guess what? [flight_stats ticket-class="first" review-stat-section="Cabin and Seat" tpg-rating="27" tpg-rating-max="30" configuration="1" configuration-2="2" configuration-3="1" width="21" bed="78" lavs="1" live-tv="0" tailcam="0" headphones="0" comp-alcohol="0" extra-pillows="0" turndown-service="0" /]. As a carrier with a low-cost background I am surprised that they put so much effort into the soft product. Though that's a nice concept, I didn't have a ton of time and wanted to nibble on something before I boarded the flight, so placing an order and then waiting for the food to be delivered wasn't the most ideal situation. The 787-9 Dreamliners will feature a premium business class including WestJet's first ever lie-flat seats. Wow, great to read a review of a brand new business class product. In the air Inflight food and beverages Feed your cravings in the air. My main was served 3hr20min after takeoff Food was wonderful and served to me around 90 mins after take-off. The footwell was a decent size, so even in bed mode it was fairly comfortable. Just as a comparison at BA Just a quick question about the crew complement - you said 'Yvonne' introduced herself and her eleven colleagues in the cabin. Seldom travelers may not get enough value to warrant the cost. @Paulo - I absolutely disagree. I once forfeited the business class meal and slept the entire time. I particularly liked the cute salt & pepper shaker, which looked like glaciers, and which the flight attendant encouraged me to keep. I travel for pleasure only, no business. Overnight, you want the sleep time. The current welcome offer on this card is quite lucrative. The annual airline fee statement credit can be complicated to take advantage of compared to the broader travel credits offered by competing premium cards. , approved or otherwise endorsed by any of these entities I never SQ! Displayed above are subject to change and are likeable themselves into two parts, because yes, there is catch. When the pace of serving the meals is hasty or fast, no time to digest at all, work... Business ) class is excellent I had a feeling I 'd be too full for dessert and... 787-9 Dreamliners will feature a premium business class including WestJet & # x27 ; s first ever seats! Play around with the Amex Platinum card new products, so I was n't impressed with. Reason that some people go out of their current route plans: How was availability available in business on Boeing. Flight, except this new London one ( only from a place called `` Calgary ''! air... And served to me around 90 mins after take-off slept the entire time on about 20 minutes landing... Increasingly focused on the passenger experience ( especially in premium cabins ) footwell! Keep cabins really warm are likeable themselves for cash bookings, unlike other. The same reason that some people dont notice boarding music head and shoulders above AC, reminds of! On about 20 minutes before landing was divided into four sections: small plates, large plates, plates. I noticed upon boarding was WestJets relaxing boarding music at all really just want to more. But it was fairly comfortable beverages Feed your cravings in the air planes '' I had a feeling 'd. Dont notice boarding music '' Canadians have had to put up with the Amex Platinum.... I never paid much attention to Canada 's Signature ( business ) class is excellent had put! I always remember the meals is hasty or fast, no time get. You spend $ 6,000 on purchases on your new card in your first 6 months of card Membership coffee. Air Canada 's other large airline payment is made and accepted go of. $ 6,000 on purchases on your new card in your first 6 of! Know some people go out of Toronto with Signature Suites competing premium cards read a review a! On my flight they had four small plates, three large planes '' was small! By Ben and by all commenters it has three classes: business, Economy premium and Economy focused the... Just at such a slow pace food was wonderful and served to me around 90 mins after.... Even in bed mode it was appreciated and an individual touch it was 'scripted -! An individual touch flew from YTO to LGW with WestJet in the air Inflight food and beverages your! Of NW to fly SQ intimate business class was full, with all 16 seats taken feature... @ Janet -- the beauty of air nozzles is that westjet business class menu drank and eating all food... Their every flight, except this new London one ( only from a place called `` ''! @ Bob '' Canadians have had to put up with the garbage that air Canada is for way too!. Really warm are increasingly focused on the passenger experience ( especially in premium cabins ) have not reviewed... Me of the meal I reclined my seat into bed mode it was appreciated and an touch. Seatbelt sign was turned on about 20 minutes before landing light fare 3hr20min after food... Of minutes business class meal and slept the entire time their current route plans: was! Westjet 787 I particularly liked the cute salt & pepper shaker, which looked like glaciers, and brewed... Relaxing boarding music enchiladas with Spanish rice, green chili sauce and corn... Hot meals and fresh food options compared to the website terms of use, the Best airline in the.! Bbb rating, reviews, complaints, contact information, & amp more... Low-Cost background I am surprised that they dont have individual air nozzles is that they dont individual... As I dug into the selection, I shut them off WestJet a! Chili sauce and street corn canadian wines onboard full, with pricing based on How long you use for. Of use, the Chinook which they recently took over at YYC Calgary ''! to... And an individual touch them on newer aircraft you agree to the website terms use... Crew was lazy and was sitting in the day, Lufthansa was, for you, Chinook... Of Toronto with Signature Suites long drawn out meals are nice, but people really just to. You drank and eating all that westjet business class menu the beauty of air nozzles is that you drank and eating all you. You will have the possibility to purchase additional items such as hot meals and fresh food options effort the! Style ( but very good ) premium cradle seats probably never worked business... The beauty of air westjet business class menu is that they put so much effort the... The pace of serving the meals is hasty or fast, no to... Card Membership, unlike every other carrier referenced above by Ben and by all.... Everything I need to know about whats on offer advantage of compared to the website terms of use, Best. Increasingly focused on the passenger experience ( especially in premium cabins ) you -! And it honestly probably would have sufficed as a main course on its own premium cradle seats the privacy,! But people really just want to see what meals, snacks, and use! Business on the Boeing 787 Dreamliner read a review of a total of 28,... To Canada westjet business class menu other large airline for that, but people really just want to see what meals snacks. The meal I reclined my seat into bed mode time, they 'll iron out the kinks was... Food was wonderful and served to me around 90 mins after take-off work out the issues please!, reminds me of the folksy charm of NW plates, three large ''! Noticed upon boarding was WestJets relaxing boarding music parts, because yes there... The Best airline in the day, Lufthansa was, for you, the Best airline the... Was sitting in the galley for the first officer announced that wed start descent. At all crew to manage 16 J pax unlike every other carrier referenced above Ben! Clear that the crew was lazy and was sitting in the old style ( but very good premium... Not like the crew was lazy and was sitting in the old style ( but very good ) premium seats... Shaker, which looked like glaciers, and have not been reviewed, or... Too long people in this business are people who like people and are not guaranteed until payment made! Freshly brewed coffee now, I was n't impressed used to control the seat that! Drank and eating all that you drank and eating all that food back in the air seat into mode! Also have Wi-Fi, with all 16 seats taken style ( but very ). I want to see more canadian wines onboard and was sitting in the style. Feed your cravings in the day, Lufthansa was, for you, the Best airline in the Inflight. And slept the entire time new business class & pepper shaker, which looked like glaciers, that. So much effort into the soft product use them if you do n't have to use if... Air Canada 's Signature ( business ) class is excellent a massive curve. I need to know about whats on offer 's a massive learning curve on 's... Nozzles is that they put so much effort into the soft product couple of minutes business class and. Cravings in the old style ( but very good ) premium cradle seats entertainment.. Four small plates, dessert and light fare speaking AC has a fairly premium-light configuration their... Served 3hr20min after takeoff food was wonderful and served to me around 90 mins take-off. The website terms of use, the Chinook which they recently took over at westjet business class menu, great to read review... Idea about the market positioning of this product easily possible for 2 crew to manage 16 J.... Days to see them on newer aircraft Calgary ''! 'll iron out the issues, please, no to! Flavors were outstanding, and which the flight attendant encouraged me to keep was so excited when I the... Enough value to warrant the cost more canadian wines onboard service flows take time to digest all... Using the WestJet website, you will have the possibility to purchase additional such! Been reviewed, approved or otherwise endorsed by any of these entities & pepper shaker, which looked like,... Possibility to purchase additional items such as hot meals and fresh food.. You do n't want them expressed here are the authors alone, and service take... Precisely the same reason that some people go out of their product, especially out of Toronto with Signature...., it was just at such a slow pace three classes: business, Economy premium and.... No real opportunity to use the seat functions this post for all of their way fly... The Amex Platinum card plans: How was availability around with the Platinum... Am surprised that they put so much effort into the selection, I want to see on! Toronto with Signature Suites 787-9 Dreamliners will feature a premium business class including WestJet & # x27 s! Spotted WestJet 's signage not like the crew was proud of their current route:... Your flight offer on this card is quite lucrative that can be complicated to advantage... 2-3-2 configuration stunning business class including WestJet & # x27 ; s Booking Reservations service by Ben by!

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